Our guarantees

Every order at StudyMint Ltd. is covered by the same six promises. They are not marketing lines — they are what our support team is measured against.

100% human writing

No AI generation, no spinning, no resold work. Every order is written from scratch and checked for similarity before delivery.

If the draft drifts from the brief, the same writer fixes it at no cost. Most revisions come back within a few hours.

98% of orders arrive before the deadline. If we are late through our fault, you are refunded for the urgency surcharge.

Cancel before a writer is assigned for a full refund. After that, refunds are proportional to the work completed.

Your name and university are never asked for or shared. Payment data is processed by the provider, never stored by us.

Writers pass a subject test, a writing test and an interview, and are removed after two justified complaints.

When is a full refund issued?

If you cancel before a writer is assigned, if no writer accepts your brief, or if we miss the deadline entirely.

What counts as a free revision?

Anything inside the original instructions — structure, sources, tone, formatting. A change of topic or word count is a new order.

Who owns the finished work?

You do. Once the order is paid, all rights transfer to you and the file is removed from our writer network.

Do you keep my documents?

Files stay in your dashboard for 12 months so you can re-download them, then are deleted automatically.